Search Site

Frequently Asked Questions

With Frequently Helpful Answers.


  • What do Play Gurus do?

    Play Gurus listen carefully to what you want from your playspace, and who it will serve. Then they help you find the best play solutions for your needs.

    They also play tag, clip coupons, and sing.

  • Can Play Gurus answer questions about product details, dimensions, layout, and installation requirements?

    Yes. The Gurus are a helpful bunch.

  • Are Play Gurus responsive?

    Mighty responsive. During normal business hours (8am-4:30pm EST, Monday thru Friday) Play Gurus respond within 2 hours of your inquiry. Usually sooner.

  • Are Play Gurus competitive?

    Play Gurus have an ongoing competition to see who can provide the best customer service. There’s also the occasional staring contest.

  • Are Play Gurus pushy?

    No. They will never try to sell you equipment you don’t need. Their mission is to help you find just the right play solutions.

  • How tall are Play Gurus?

    Play Gurus typically range from 46-48” tall (seated).

  • What do Play Gurus eat?

    Nuts, berries, sandwiches, crackers, dips and salads. But mostly rainbow sprinkles.

  • How do I get my own Play Guru?

    + Between 8:30am and 4:30pm EST:
         + Launch a live chat
         + Call 844.228.9774

    + Anytime:
         + Request a Guru right here
         + Drop us an email: